Should you ever want to send something back to us, this should work as quickly and conveniently as possible for you. So please, do stick to the following points:

  • Please inform yourself first about your Right of Withdrawal, including Return Policy . Here you can find out everything about deadlines, costs and other rules for return shipping.

  • Please fill out the following form without errors. In this way we can correctly assign your returned goods, thank you!

  • Please pack the goods to be returned so that they are safe for transport - ideally in the original box with the original packaging material. In this way you ensure that the goods arrive undamaged, thank you!

If anything is unclear: Please contact us BEFORE you return the goods to us. Our goal are satisfied customers, so we solve problems for you quickly and easily.

Note on transport damage: If goods with obvious transport damage were delivered to you, please complain about such errors to the deliverer as soon as possible and please immediately contact us. By doing so, you support us in making our own claims against the carrier or the transport insurance.

Do you have any further questions or requests? We are happy to help you at any time: Help

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